What Data We Collect
To provide our services, 12521 collects various types of data from users. This includes personally identifiable information such as your name, email address, phone number, and date of birth collected during account registration.
We automatically collect device and browser information to optimize platform performance and ensure security. This data includes IP address, browser type, operating system, and session metadata.
Payment and transaction details particularly relevant to Indian payment tools such as UPI, Paytm, and Net Banking, including transaction amounts in ₹ (INR), are securely processed.
Cookies and tracking technologies are used to enhance user experience and gather usage data like page views, clicks, and navigation paths within the site.
How We Use Your Data
Your personal data is used primarily to create and manage your account, process transactions, provide customer support, and customize your experience on 12521.
We use data analytics to improve our platform, monitor suspicious or fraudulent activity, and comply with legal and regulatory obligations applicable in India.
Information may be used to send you updates about promotions and services, but only if you have consented to receive such communications.
Cookies and Tracking Technologies
Cookies help us remember your preferences and improve site functionality. We use both session cookies and persistent cookies as needed.
Tracking pixels and similar technologies assist us in understanding user engagement and optimizing marketing efforts, always respecting your privacy settings.
You can control cookies through your browser settings but this may affect some functionalities of 12521.
Data Storage and Security
All personal and financial data are stored securely using industry-standard encryption methods and access controls to prevent unauthorized use.
Access to your data is limited to authorized personnel only, and regular security audits are conducted to maintain our platform's integrity.
We retain data only as long as necessary to provide services and meet legal requirements in India.
Sharing Data with Third Parties
12521 does not sell or rent your personal data to third parties.
We may share information with trusted partners and service providers who assist us in operating the platform, processing payments, or complying with regulatory bodies, strictly under confidentiality agreements.
We may disclose data if required by law or to protect the rights and safety of our users or others.
Your Rights and Data Control
You have the right to access, correct, or delete your personal data held by 12521.
Requests regarding your data can be made by contacting our support team, who will respond as per applicable Indian data protection laws.
You can opt out of marketing communications or update your privacy preferences anytime through your account settings.
Changes to This Policy
12521 may update this Privacy Policy periodically to reflect changes in legal requirements or our practices.
Changes will be posted on this page with the updated effective date. We encourage you to review the policy regularly to stay informed.
Continued use of our services following changes constitutes acceptance of the updated terms.
How to Contact Us
If you have questions about this Privacy Policy or our data practices, please contact our customer support team for assistance.
We are committed to resolving concerns quickly and transparently to ensure your confidence in 12521.
You can visit our FAQ page for additional information or reach out directly via support channels.
